ICICI Bank — Unethical Money withdrawal

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, Yesterday, 13th July 2015, I did a transaction of 500 rupees at 1:43PM. After two minutes, 1:45PM, I received a text on my cellphone that mentioned that a sum of 10, 000 has been debited from my account. I never did a transaction of 10000 but still the amount was deducted from my account. On complaining the bank has registered my complaint. The service request number being SR[protected]. The ATM Details :: ============================ ATM :: AXIS BANK SERIAL NUMBER :: APCN36108 (METRO) AREA OF TRANSACTION :: CHALERA VILLAGE, GALI NO. 3 (STREET NO. 3), SECTOR 44, NOIDA. Please look into the matter as soon as possible. Thanks Utkarsh Upadhyay, [protected]@gmail.com
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Dear Mr. Upadhyay,

We're sorry to hear about your experience. Our official will get in touch with you to assist you with your concern. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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