[Resolved]  ICICI Bank — Unsuccessful recharge but balance deducted

Address:Icici Bank yelahanka, 3rd B Cross, No 2019 A, B Sector, Yelahanka New Town, Bengaluru, Karnataka 560064

Hi team,

I tried recharging my husband's jio number for rs 199/- through icici app. Amount got deducted but recharge is unsuccessful. I request you to cross check and credit back the debited amount. Since he is doing work from home, we recharged from phone pe which is successful. So kindly revert my money of rs.199/- to my bank account of icici immediately and intimate me in this regard.

Following are the unsuccessful recharging details:

Reference id: [protected]
Phone number: [protected]
Prepaid operator: jio karnataka
Amount: rs 199/-

For further clarifications, please reach me on navya. [protected]@gmail.com

Regards,
Navya v
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May 20, 2020
Complaint marked as Resolved 
Hi Team, Recieved mail from icici customer service stating debited amount is credited back. Checked the statement amount is credited. Thank you for the immediate action. Regards, Navya V
ICICI Bank customer support has been notified about the posted complaint.
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