ICICI Bank — Wrong outstanding in credit card

Address:Bangalore, Karnataka, 560027
Website:WWW.icici.com

Hi

I have cleared my credit card due in October 2016, after clearin all the amount my out standing amount was showing Rs. 920. I written to ICICI manager many times on this unused out standing, there was no proper communication happened at the time of my payment, I have paid the total amount according to the ICICI executive communication. Now i have lost sibil score because of that out standing.

Kindly look in to that and support me to improve the sibil score without penalizing your customer. It was all happened because of ICICI communication gap.

My Credit card account no is [protected].

Regards,
Nirmala P C
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Order Id:[protected]

Payment Transaction ID [protected]
towards payee EMVANTAGE PAYMENTS
Dec, 16, 2016 at 13:35 hours .

The order is declined, but money is not yet credited back to account. generally refund should be done within 2 4 days, but its been almost 10 days and no refund till now.
I have received a ICICI Bank Gift Card .When I tried to do online transaction at filpkart I am being asked for PIN .I tried calling ICICI Bank Customer care twice but am unable to get any directions for the same(I have not been able to contact Gift Card deptt).Can any body at ICICI Bank help ?

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