[Resolved]  ICICI Bank — wrongly deducted dp charges

Address:411057

Dear icici, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs there are multiple transactions where dp charges have been deducted from my account. At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free.

Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

And its not just once or twice, so many transactions are there. I need proper refund back.
Please look into this.

Regards,
Priti
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Nov 4, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
ICICI Bank Customer Care's response
Dear Customer(preeti_ch),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4hndj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I pay fee 1306.50 rs by sbi credit card and money debit in my account for reference id[protected]
But transaction no. And date is not issued me and is not use in my purpose
So please cancel my transaction and refund my money .mobile number
[protected]
I have account in canara bank. account no[protected]. i used icici atm on 19/08/17 at 11:32 id is ATM ID S1CW3639
amount 5000 rupees. i did not receive money but deducted from my account. please repay.
ICICI Bank Customer Care's response, Oct 5, 2017
Verified Support
Dear Vijayabalaji,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4hndj_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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