[Resolved]  ICICI Limited — Regarding to get the claim of the maturity amount of the safety bonds

Address:Mumbai City, Maharashtra, 400051

Dear Sir My self Er.Ankit Dubey son of Mr Ajay kumar Dubey (S.D.O Forest) in M.P Government class 1st Gazzeted Officer. My father has taken a safety bonds from your icici bank & i think so that, this is his biggest mistake ever he has commited in his life & just believe that after this incidence we have closed our all accounts in icici bank and we never want to invest a single penny wid your bank & also advicing the same to other people because you people just only know to take the money from the customer, u dont know to return dat or you dont want to return that.that i dont know, but you people have to think that by doing this type of fraud with the customers you people are losing the customers faith as well as decreasing your business market. I have complaint for this matter lots of time in your customer care service number but none of you people have showned a interest in resolving my complaints.I have also visited so many times to the nearest branch in my city i.e in Satna ( M.P) & meeted directly to the branch manager but your branch manager also have not showi g interest in resolving my matter & just said to me that i cant help you anymore u just talk to our customer service & given me the number of that. Sir tell me plz that just only you are giving the facility of buying a bond in the nearest branch to the customer & not giving the facility to that branch for resolving the matter of the customer for that he should have to contact to the head office.Is this is the right thing.soplease don't even provide a facility of buying also in the nearest branch customer will buy from the head office.You people have also never ever informed me that my amount has got matured & i have to claim for that & if according to you people, if you people have informed me then just please send me the receiving of that letter from my side to you which i have signed by myself while receiving the letter of reminder sended by you to claim the maturity amount. Sir its my personal humble request from you that plz resolve my matter as soon as possible, because i m getting Mentally harassed from dis matter from last (four) 4yrs.So that i will be highly greatful & thankful to you. Otherwise sorry to say that but my father is a Gazzeted officer & He is very honest for his duity a earning a single single penny wid lots of difficulty & otherwise i have to go to the consumer forum, rbi bank complaint forum etc places where i think i will get the help in getting this amount which you people have taken of mine by doing a fraudent activity with me. I m giving you the detail of dis matter.Plz see below Bond Holder name :- Shri Ajay kumar Dubey Nominee:- Smt. Manisha Dubey Address :- H.I.G.6 Sangram Colony Semariya Chowk , Satna (M.P) pin code -485001 Bond holder no. :[protected], [protected] Face value per bond :-5000 Issue price per bond :-5000 Deemed date of allotment :-23/01/2002 Redemption date :- 23/01/2005 I am sendind you the scan copy of the Issued safety bonds as a upporting document in the attached file. Bond leter :- contained four 4 pages Pancard, driving licence & voter i card :- contained in one 1 page. Also I m sending you the scan copy of my Pan card, voter i card & Driving licence in which my name & my father name is mentioned which will proof you that i am only his son.I m taking care of this matter on his behalf. Plz find all the attachments in the attached file. Kindly take a necessary action to resolve my matter as soon as possible to get my faith again in your bank. Thanking you Sincerly your's Er. Ankit Dubey Contact no. :- [protected],[protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Mr. Dubey,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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