[Resolved] Idea Cellular — allotted my phone number to a different person | |
I had a reliance sim. Suddenly the signals stopped coming as the company got shut. After 2 days, reliance users were on the vodafone network. I tried porting my number to airtel, but when i reached airtel office to get airtel sim, they said that my port code is still with vodafone and only vodafone can port my number. I asked vodafone to port my number, they said that my port code is with airtel. They blamed each other and none of the both helped me. After 2 days, they cancelled my port request and alloted my phone number to a different user on idea network. My phone number was linked with my bank account, aadhar, pan and i have been left handicapped without my number. I am student and i have submitted my number in examination forms. I have my whatsapp account on that number since 4 years. I have been left handicapped without my phone number as people related to me cannot reach me and even colleges, institutes, bank, cannot reach me or contact me. I want my phone number back as idea has no right to allot my phone number to a different user if the company has shut down. Please look into it Was this information helpful? | |
Jan 20, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 19, 2017 Idea Cellular Customer Care's response Dear Customer, Apology for the trouble caused. As per our telecon, you have confirmed that your concern has been resolved now. Please let us know if we help with anything else. Regards, Neha | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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