[Resolved] Idea Cellular — New SIM not activated, Unable to contact 59059 from last 5 days | |||
Hi Idea, I have bought new idea SIM [protected] on 20 June 2014 and in evening I got SMS on my alternate number to activate SIM by calling 59059 .From that time till date I am trying 59059 but it is not connecting . When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059 .I think these less skilled resource just work like parrot and only say single line and don't give logical answer nor try to help . I am every day getting SMS on my alternate number to call 59059 and get your connection activated but 59059 is not connecting .Pls provide any other number or activate services of my new idea number [protected]. My alternate number is [protected]. I think buying idea was worst decision . Thanks, Was this information helpful? | |||
Complaint marked as Resolved
No action taken by company only after 10 days it was activated however they promise to active in 2 days .So as usual consumer suffered. Idea Cellular customer support has been notified about the posted complaint. | |||
46 Comments | |||
Comments
I am trying to activate my postpaid connection but 59059 is not helpful at all.
Number: [protected]
Number: [protected]
I have purchased idea 4G sim to upgrade my existing idea no. [protected]. It's been 4 days, the 4G sim has not been activated. The new 4G Sim packet bears the following details:
HLR: 02
SIM:[protected]
IMSI: [protected]
Pkd on: 05 Dec 2016
Type: 4G upgrade SIM
Kindly activate the upgraded sim ASAP. I'm unable to receive any calls.
You may reach out to me on alternate no. [protected].
HLR: 02
SIM:[protected]
IMSI: [protected]
Pkd on: 05 Dec 2016
Type: 4G upgrade SIM
Kindly activate the upgraded sim ASAP. I'm unable to receive any calls.
You may reach out to me on alternate no. [protected].
Same problem here: I try to call the number 59059 and it says that it is not registered. My number is [protected]
Hi i ported my number [protected] from vodafone postpaid to idea postpaid. But for activation i called two times to 59059 and told unavailable network .
and network coverage too poor.
plz suggest how to change provider at the moment? neither i will take a legal attempt.
and network coverage too poor.
plz suggest how to change provider at the moment? neither i will take a legal attempt.
Hi,
I ported from Airtel to idea prepaid
.
Now I am calling for verification but 59059 is not responding.
I have this single sim and I am a corporate employee.
Don't what to do.
Looks I took wrong decision of choosing idea.
Please help me in getting this resolved.
My number is [protected].
Thanks,
Madan
I ported from Airtel to idea prepaid
.
Now I am calling for verification but 59059 is not responding.
I have this single sim and I am a corporate employee.
Don't what to do.
Looks I took wrong decision of choosing idea.
Please help me in getting this resolved.
My number is [protected].
Thanks,
Madan
Hi,
I ported my no. from Idea Maharashtra Circle to Idea Mumbai Circle.
The idea service provider near to me told me that the new sim will get activated after 7 days. From last two days
the Idea network has gone from my sim and the new one still not activated. This is my only no. of contact . Can
someone suggests me the alternate procedure of activation of the SIM.
Regards,
One of the old customer of IDEA.
I ported my no. from Idea Maharashtra Circle to Idea Mumbai Circle.
The idea service provider near to me told me that the new sim will get activated after 7 days. From last two days
the Idea network has gone from my sim and the new one still not activated. This is my only no. of contact . Can
someone suggests me the alternate procedure of activation of the SIM.
Regards,
One of the old customer of IDEA.
Hi i have ported from reliance to idea prepaid my no. Is [protected] and I'm unable to connect to 59059 it keeps showing not registered on network for last 3 days. Plz give me some suggestion.
hi..I am trying to activate my postpaid connection but 59059 is not helpful at all.
Number: [protected]
Number: [protected]
It's very easy, you have to just call 59059 from your new idea number only. They will ask you some questions regarding address and name confirmation, then you have to restart your phone after 15 min and you can enjoy the services very easily.
Hello me Ravinder singh jhajj
I port my number from reliance to idea number [protected] .. in reliance my postpaid plan is RS 299 in which local and national call are free, roaming also free and 1 GB 4 G data and unlimited sms ... when I visit idea store in indore (M.P) at Sayaji plaza, Vijay Nagar, the representative of Idea said to me .. we have same plan as reliance that is 299 rental with unlimited calling free, 1GB data and sms free . that’s why I port from reliance to idea .. my number Activated on 11.10.2017 .. when i talk with idea custmer care representative .. they said my plan is 349 rental, local and national calling free .. roming outgoing charges applicable .. and sms charges is 25 Paisa .. this is totally disgusting idea employee making fool to customer .. making fake promises ... I just started idea and have such experience . I wonder in future what kind of service will idea provide ... I regret my decision to port from reliance to idea
I port my number from reliance to idea number [protected] .. in reliance my postpaid plan is RS 299 in which local and national call are free, roaming also free and 1 GB 4 G data and unlimited sms ... when I visit idea store in indore (M.P) at Sayaji plaza, Vijay Nagar, the representative of Idea said to me .. we have same plan as reliance that is 299 rental with unlimited calling free, 1GB data and sms free . that’s why I port from reliance to idea .. my number Activated on 11.10.2017 .. when i talk with idea custmer care representative .. they said my plan is 349 rental, local and national calling free .. roming outgoing charges applicable .. and sms charges is 25 Paisa .. this is totally disgusting idea employee making fool to customer .. making fake promises ... I just started idea and have such experience . I wonder in future what kind of service will idea provide ... I regret my decision to port from reliance to idea
Idea Cellular Customer Care's response, Nov 2, 2017
Verified Support
Dear Customer,
As per our telecon, We have initiated a complaint for the same under ref. no. C1-101502500901 and your shall hear on the same on 09/Nov/2017 11:29:40 AM.
Regards,
Lakshmi.
As per our telecon, We have initiated a complaint for the same under ref. no. C1-101502500901 and your shall hear on the same on 09/Nov/2017 11:29:40 AM.
Regards,
Lakshmi.
My no. [protected] is not getting activated after porting. Calling 59059 is not helping as the col doesnt get connected. Kindly pay attention as now this is getting on my nerves.
It would have been better if i would have chosen another network
It would have been better if i would have chosen another network
I ported from Tata to idea But cannot connect to 50059 for completing verification What is the remedy for this? My ported number is [protected]
I ported from tata indicom to idea.my idea sim got activated but i am unable to call to 59059 because it is telling that this number 59059 does not exist.What shoud i do now to start using the sim?
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
I have taken [protected] and [protected] numbers.
Please if someone can activate it, I would be blessed.