EducationIDP IELTS money deducted but not credited

[Resolved] Idp Ielts — money deducted but not credited

2 Reviews

New Delhi, Delhi, India

Sant Malhotra on Jan 28, 2019

Sir i have made payement 12800rs deducted from bhim app for ilet exam not recieved my money till date please help to ur icici paytm bank kindly see

Customer Mobile Number:[protected]
Transaction History from 17/01/2019 to 18/01/2019
Date Time Bank Name Account number Sender Receiver Payment ID/Reference Number Pay/Collect Amount (in Rs.) Dr/Cr
18/01/2019 13:37:24 State Bank Of India XXXXXX6744 [protected]@upi [protected]@icici (EducationPaytm)
transaction id[protected]
COLLECT 12800.00 DR

Complaint marked as Resolved Jan 29, 2019

My passport no is R6401906 made payment 12800rs through my bhim app on date 18/1/19 but payement not credited till date in my account help me as frustrated and worried about my money

Complaint Status

[Jan 29, 2019] IDP IELTS customer support has been notified about the posted complaint.

Updated by Sant Malhotra, Jan 29, 2019
Dear akshaymalhotra201,

Thank you for contacting IDP Education.

We acknowledge the receipt of your email; we shall take up to 2 working days to respond to your query in normal circumstances. In case of a public holiday or weekend, we may take longer time to reply to your mail, however our endeavour would be to respond at the earliest.

A new ticket has been opened for your request. The ticket number is [protected]. Please quote the ticket number in the subject line in all further communication related to your request.