[Resolved] Idp Ielts — money deducted but not credited

Sant Malhotra

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110058

Sir i have made payement 12800rs deducted from bhim app for ilet exam not recieved my money till date please help to ur icici paytm bank kindly see

Customer Mobile Number:[protected]
Transaction History from 17/01/2019 to 18/01/2019
Date Time Bank Name Account number Sender Receiver Payment ID/Reference Number Pay/Collect Amount (in Rs.) Dr/Cr
18/01/2019 13:37:24 State Bank Of India XXXXXX6744 [protected]@upi [protected]@icici (EducationPaytm)
transaction id[protected]
COLLECT 12800.00 DR

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Jan 29, 2019

Complaint marked as Resolved

My passport no is R6401906 made payment 12800rs through my bhim app on date 18/1/19 but payement not credited till date in my account help me as frustrated and worried about my money

IDP IELTS customer support has been notified about the posted complaint.

Jan 29, 2019

Updated by Sant Malhotra Dear akshaymalhotra201,

Thank you for contacting IDP Education.

We acknowledge the receipt of your email; we shall take up to 2 working days to respond to your query in normal circumstances. In case of a public holiday or weekend, we may take longer time to reply to your mail, however our endeavour would be to respond at the earliest.

A new ticket has been opened for your request. The ticket number is [protected]. Please quote the ticket number in the subject line in all further communication related to your request.

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Comments

Srikanth Erelli

from Hyderabad, Telangana

My exam registration is completed and money is debited and no confirmation and slot is not given to me
My money is debited suddenly error 404. Not found
Pls confirm my IELTS test slot

kirti_N

Hi Sant,
Could you please share what resolution you have received from IDP in this regard? I too have faced a similar situation while registering for the test.

Thanks!