[Resolved]  IFB — Damaged new dishwasher - not replaced

Address:

Kanyakumari, Tamil Nadu

I purchased an ifb dish washer neptunedx from m/s rajan and co., nagercoil on 20/06/2013. We called for installation in the month of march 2014. After a month's time (April'14) one technician form ifb service came for installation. At the time of installation, the dishwasher was found damaged and was leaking. On 27/5/2014 the another technician from ifb service checked the product again and confirmed that the salt chamber was broken and leaking. Also one mr. Ram babu for ifb service, coimbatore ensured that they will confirm within ten days about replacement of this damaged dish washer. Since that day i contacted the service centers at nagercoil (Mr. Prabakaran) and coimbatore (Mr. Ram babu) several times as follow up and they have not yet responded responsibly and my warranty period is going to end soon. I look forward to your immediate intervention in this matter and give us a proper solution to this unhappy purchase. With high expectations and regards, M. Kamaladas Mobile: [protected], [protected] Email id: [protected]@gmail.com