[Resolved] IFB — demo and installation

[Resolved] IFB — demo and installation

S Sachin_Patil from Pune, Maharashtra

I have purchased IFB washing machine and raised ticket on 13 may 2018 till now no one came for service and daily I need to call them and they are giving false promises. Really fed up with IFB service. I am calling daily to customer care but they are telling me today it will be done but nobody is calling or came for visit. They are only selling there product and they are not providing any service. Was this information helpful? No (0) Yes (0)
Jun 21, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 18, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We apologize for the inconvenience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES May 23, 2018 Updated by Sachin_Patil After my demo and installation, I found machine making noise when spinning and I raised replacement request in Flipkart and on 22nd technician visited issue was not resolved and service center people have wrongly updated as the issue has been resolved but actually, the issue is still there and my replacement request has been rejected by Flipkart because of fake update of the technician from IFB. Really I lost hope in IFB. This type of fake people is making customers fool. Now again I need to follow up with them this is not good.
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