[Resolved] IFB — Demo | |||
I have purchase ifb microwave convection 20ltr from ambala i am there in ambala for three days and ask for demo. Demo man mr. Rajneesh call me and take time from me. But he is not come in given time and my mother alone at home on this time. She is not able to attened him. Demo man give her time for come. But when i call him he give always another time to come but not come and i come back to rohtak. When i call coustmer care for demo they says your demo is complete and not done one more time. I am not able to handle my microwave. Please guide me. Was this information helpful? | |||
Mar 15, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Nov 06, 2014 IFB Industries Customer Care's response Dear Amit, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
 1 Comment | |||
Comments
I had purchased IFB WM Top Loader (6501 SB) Washing Machine under Bill No. SFBD-03375 dated 25.12.2014 (Thursday) from M/s Sargam Electronics, Fun City Mall, Ginger Hotel Building, Sector 20A, Faridabad. At the time of purchase I had requested the dealer to send the executive for demo on Saturday as during working days any responsible person is not available at home. Inspite of clear request, the executive visited the house on Friday, the 26th December, 2014 where he was told to visit on Saturday. Now another full week has gone but no demo has been provided by any one from the company. Call to dealer have resulted in further disappointed behaviour where the dealer has advised us to remind on Friday so that a visit can be arranged for Saturday. This is state of affair when the product has not been put to use. Could anyone take any corrective action before I start realizing that it was a mistake to purchase the product.
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