[Resolved] IFB — Dishwashers | |||
I am user of ifb neptune dishwasher which i bought for 33k.now the dishwasher salt and rinse aid which is essential to run the ifb disheasher is not available in the open market .it costs around 600rs in total.well money is not a problem .we get peace of mind as working class cant concentrate on kam vali bais.but the service center fellows are the worst category in ifb .i have other company appliances such as lg, samsung .all the services are costly but on time except ifb.they dont come in time. for instance i live in trichy, tamilnadu.i call them for rinse aid and dishwasher salt they say they will deliver it in 2 days and never turn up i have to call them and beg thenm to come .if i ask them to give me the address so that i can directly come and purchase the things mentioned they would just say their man is on the way.eventualy they hang up and donot pick up the phone seeing my number on caller id.the same with microwave i ve registerd my complaint on 12th of this month they said within 24 hrs i will get the repar guy but nobody turned u[ or called .i ve sworn not to buy ifb products and make it point to strictly recommend people to avoid ifb products ..i[censored] trust ifb you are on your own.and the guys who turn up for ser vice will pressurise you to buy the amc .and you fall for him he wont turn up when you need to replace the spare Was this information helpful? | |||
Apr 1, 2017 Complaint marked as Resolved Verified Support Nov 17, 2015 IFB Industries Customer Care's response Dear Nirrai, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
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