[Resolved] IFB — ifb service contractor | |||||
After the completion of 4 years warranty on[protected] I have paid Rs 2714 for 1 year AMC. Our M/C gradually getting have vibration with sound. I booked complaint The service personnel checked the M/C and reported that shock observer only faulty should be replaced.On[protected] new shock observer provided but the M/C getting heavy vibration with sound.Again I booked complaints several times in Toll free customer care and service centre at Ramnad. On[protected] a service person checked and reported that the following spares should be replaced ie 1 SS Drum 2 Drum shaft 3 Drum shaft bearings and 4 Front cover rubber washer cost ₹ 2000 to be paid by customer Nearly more than 75 days the M/C was not working IFB is a world famous No 1 company Why the wrong technical report from the service men and delay in attending. please immediately arrange for attend the unit as early as possible I hope and prove you are No1 company in the world Thanking you V.Murugesan Sub Divisional Engineer BSNL Rtd Cell [protected] Mail [protected]@gmail.com Was this information helpful? | |||||
Mar 24, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Feb 15, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Feb 21, 2019 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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