[Resolved] IFB Industries — 20pg3s microwave touch panel not working | |||||
I bought a IFB microwave oven 2 years back, recently i have an issue that, the touch panel buttons are not working properly, i contacted customer care and they sent a technician after a week, told display unit needs to be replaced, amd the cost would be Rs 1200. The service guy came and charged me 1500 still iy is not working needs to be replaced something called PCB amd he wants me.to pay another Rs 2500+ the total microwave cost is Rs 6500 approx, worst part they say 3 years warranty and this is not covered, i want my microwave to be repaired at free of cost. Regards Vidya sagar [protected] [protected]@gmail.com Was this information helpful? | |||||
Dec 13, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 IFB Industries Customer Care's response Dear Munna, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Nov 09, 2016 IFB Industries Customer Care's response Dear MunnaHope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||||
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+91 88 5376 9434
+91 33 3048 9299
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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