[Resolved]  IFB Industries — air conditioner chronic issue since purchase

Address:Thoothukudi, Tamil Nadu, 628008

Sir,
I am trying my best to stay polite here though most annoyed.Its been just 1 year (31/03/2017)since i bought AC of IFB brand from vasanth and co show room tuticorin but writing complaint for the umpteenth no of times saying AC is making this problem that problem..kindly check ur records for the details..though we ve received service after every complaints, the malfunction of the AC is just relentless..kindly change the new unit or do something to make AC work properly without any complaints..or else i am quoting it gravely i will ve to go for legal proceedings..i cannot sit and write mail or letter everytime as if i am writing to my closure ones with such enthusiasm..its annoying not just by words..so kindly consider it and peruse the same as soon as possible..making calls nd enquiring, sending people to do temprory service will do any good anymore..assess the machine thoroughly and do the apt..
We are not any luxurians to be not minding its problem and buying new one.its disheartening voice of employed just middle class.understand it and do the needful as soon as possible.
Hoping to get quality reply by changing the unit.
We ve enclosed our invoice also for your consideration
Thank you
Ph No: [protected]
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Jul 23, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Jun 21, 2018
Updated by Anandhan Mani
kindly contact [protected], [protected]
Verified Support
Jun 21, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jun 22, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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