[Resolved] IFB Industries — Angular washing machine 6.5 kg | |||
Our washing machine once suddenly stopped (One month back) as the internal board got short off due to electricity fluctuation and the clothes got stuck in the drum as the door got locked. On the same day we made a call to customer care and registered a ticket for the same. We received the service after 2 - 3 days from the ifb technician who in turn broked the front door and did not turn up till date. We are from then continuously calling the customer care to service our machine with new front door and pci board. But the authorised person to whom i had a conversation said the product is outdated and forced us to go for new washing machine. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 IFB Industries Customer Care's response Dear Sir, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jul 22, 2017 IFB Industries Customer Care's response Dear Sir, We regret the inconvenience caused to you. However, we apologize, we do not have spare part available to fix your washing machine as it is a non serviceable part . You can however exchange your machine at a good price by availing our exchange offer. For more details please visit our website http://www.ifbappliances.com/exchange.html Regards, IFB APPLIANCES Verified Support Jul 29, 2017 IFB Industries Customer Care's response Dear Sadiq, We regret the inconvenience caused to you. However, we apologize, we do not have spare part available to fix your washing machine as it is a non serviceable part . You can however exchange your machine at a good price by availing our exchange offer. For more details please visit our website http://www.ifbappliances.com/exchange.html Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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