[Resolved]  IFB Industries — Donot rectify fault since 6 yrs whenever two amc has expired/ currently since 4/07/2016

Address:110032

Sir/madam
your company cc service is the worst service in the world. I have a executive plus washing machine whenever I purchase, it is not washing properly, three issue are since purchasing of washing machine. 1. donot taking water properly 2. donot spin the clothes properly / some time spin/ some time donot spin. 3. donot washing clothes properly.Now 4. shocking (electricity current ) also since 2/8/16 I get many complaints since last 6 years, taking AMC, paid visit charges, last visit charges paid on 4/7/16 and parts charges last part charges paid on 11/8/2016. But all time your technician either attend complaints on mobile close/cancelled/resolve complaints or if he visit only for taking money for visit charges, parts charges, or AMC charges or/and misguide us with many views/THOUTHS etc.AND goes out as speed of aeroplane. and said I have-not time to check full process of machine i[censored] have problem call me back etc... AND HARASS CUSTOMER MENTALLY AND PHYSICALLY BY MANY WAYS. YOUR SENIORS ALSO HAVE SAME ATTITUDE.
your frustrated customer
NAMAN JAIN
SUMAN RANI JAIN
[protected]
[protected]

EMAIL: nj.[protected]@gmail.com
[protected]@gmail.com
current residence add: 1/10574 A STREET NO 2 MOHAN PARK NAVEEN SHAHADRA DELHI -110032

OLD ADD:X-2304 street no 11 raghuber Pura No 2 Gandhi Nagar Delhi -110031
Was this information helpful?
No (0)
Yes (0)
Oct 2, 2016
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2016
IFB Industries Customer Care's response
Dear  Narender,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Aug 31, 2016
IFB Industries Customer Care's response
Dear Narendra,

As discussed with you by our branch, we will be closing your issue, kindly be in touch wiith branch for further assistance .

You can however exchange your machine at a good price by availing our exchange offer.  For more details please visit our website http://www.ifbappliances.com/exchange.html
 
IFB Team
 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information