[Resolved] IFB Industries — ifb 6 kg fully automatic front load washing machine

Ambar Shome (SSD-DCPL)

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700059
Website:	www.ifbappliances.com

I bought it from flipkart after hearing good things about them. Ordered on 22nd sep, received on 4th oct and demo/installation was scheduled. On 6th they sent an engineer who broke our pipe during installation and had absolutely no idea what is required for installation.

He fled and said someone else would come for the installation. We repeatedly called but no response. Now a message came today 10th oct that my installation was cancelled.

How can a ticket be cancelled without customer's confirmation?!!!

They are good for corporate when it comes to home buyers they dont care.

Please dont buy,

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Nov 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by Ambar Shome (SSD-DCPL) ticket no is [protected] for your reference

Verified Support

Oct 11, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 12, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES