[Resolved]  IFB Industries — ifb air conditioner 1.5 ton split 3 star

Address:

Bathinda, Punjab, 151001

I have bought a new ifb 1.5 ton 3 star split ac in 20 aug 2018 and start using in end of april 2019 in summer season but from starting it's not cooling i logged complaint in april 2019 that ac is not working properly techician visit site but after little cleaning service said that please check 15-20 days. Then after past few days i again logged complaint on 1 june 2019. Techincian visit site tested it 2-3 hours and again other team visit and tested it 3-4 hours but cooling has been not resolved. Then ifb team ready for replacement. Now ifb demand money against replacement of ac unit. I have suffering from ac less cooling from last 3 months and not took benefit of your ac cooling even a single day. I waste my rs 33000 on this products and very poor response from customer care and no any update message and complaint feedback. Ifb ac has cooling issue but after long delay ac not to be replaced. I am repenting on my mistake of purchasing ifb product which total wastage of my money
Second very poor response from reliance store to help me against follow up of ifb product complaint they deny and said they are not responsible you directly go with ifb customer care

No and never purchased ifb ac, no any support from customer care, they just provide 2-3 mobile contact number and have any update regarding complaints