[Resolved]  IFB Industries — IFB changing there words

Address:

New Delhi, Delhi, 110065

Ifb complain number 11452636

I had complained about my ifb washing machine display not working. (Your ticket no. Is 18308133. Ifb care will get in touch with you shortly. Please call[protected]/ [protected] for updates, quoting ticket no.)

3 days later one person came, his mobile number ([protected]) and he said he is discuss with company and let me know but he after that he never came back.

He even had not open or did anything for that display just saw it and said that need to change the panel. Why they need to change the panel when we can fix it? And before buy your team told me that anything gets bad within warranty period it is free of coast and we will fix it. But now they are demanding more then 5, 000/- for that.

Below is the details of when i had bought.

Invoice no : # del_bil_01l[protected]
Model: ifb senator aqua sx - 8 kg front loading washing machine
Imei / serial no:[protected]
Washing machines & dryers fsn: wmndy9rwhwhfkfrp wid: s97834

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Vat/tin: [protected]
Service tax #: aaacw8725fsd001

Billing address
Hikaru ito
6/167, 1st fl dda flat, near iskcon
Temple garhi.
East of kailash 110065 delhi
Phone: [protected] | [protected]

I need to know why your team cant just fix it but not replace with new one. There is a solution for this as well.

Ome time display does not work but most of the time it is working. And when this guy came it was also was working well and was showing display then how he is saying that need to change the panel when he had not open or did anything but just came and see and telling us.

Please look into this mater serious or otherwise i need to take stick action in this.

Hikaru ito