[Resolved] IFB Industries — ifb dishwasher delivered damage | |||
Respected, whom so ever it may concern, this is to bring you in notice that on 25th june i bought one neptune wx model dish washer from gurgaon haryana for my personal use, but as i bought i was being transferred to ajmer rajasthan to my home town so i asked dealer to dispatch the same to my ajmer address, and he did the same, now when installation engineer came for demo and opened the sealed pack (Intact packing) machine at ajmer, he found machine cavity damage from in side and from top too, which flashes that it was damage supplied to me, and when i asked for replacement in rajasthan, they denied by saying that it will get replaced from haryana not from rajasthan, as i bought it from haryana (Bill and pictures of machine attached), My request is to kindly intervene and get my issue resolved asap before i have to go for legal action, details of ticket raised is as below 1. Ticket no. Is [protected] (Dated 28th june) 2. Ticket no. Is [protected] (Dated 3rd july) 3. Ticket no. Is [protected] (Dated 5th july) Pictures / video of before and after dispatch is attached for your reference Was this information helpful? | |||
Aug 10, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 06, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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