[Resolved]  IFB Industries — Ifb executive cancelled installation and demo request.

Address:	560068
Website:	www.ifbindustries.com

Purchased 8kg ifb washing machine from flip kart and it got delivered on 3rd june 2017 and have given a call to customer care to arrange a technician for installation and demo[reference number – 5013812], but the next day i got a call from a technician - really, he was a seller than a technician he wants to sell stand and cover, when i refused then he said at least you buy a filter or detergent.

When i told him customer care people have not informed me anything about this, then he informed me i have purchased from flip-kart [online] so you don't know anything either customer care people don't know anything about the product.

Then i told him i just need installation and demo nothing else, then he just dropped call, today i got a message as an installation and demo for washing machine bought from flip-kart is cancelled.

Afterwards i talked to customer care executive then they have given executive contact number[protected] raghavendra, when i call then number is temporarily suspended.

Please let me know what i should do now, the product is still not yet opened.

Regards,
Basawaraj
[protected]
Bangalore