[Resolved] IFB Industries — Ifb machine not working. The complaint closed without my consent | |||||
Dear Sir/Mam, , This is one of my favorite brand IFB but I am really sad about his services. This is to inform you that IFB technician are worst. They are not doing any services there are like salesman. I have complained about water leakage adapter problem. The technician came and he broke the adapter and went. He said call the plumber and he is not responsible. I bought washing machine recently within a year but they are not solving problem after raise the complaint in customer care department to resolve the issue but technician called and abused. This worst service ever inexperienced. It was just normal problem in machine but they are not ready to help. I will write below technician phone number and also ticket number which I have complain earlier. I would request you to kindly take strict action on technician. And also resolve the issues ASAP. Below the details Senorita IFB Aqua SX 6kg washing machine 25 January one complained number. Ticket. [protected] Tickets. 2nd Feb . [protected] Technician Mb number: [protected] (IFB technician number) Kindly take quick action and do the needful. Thanks, Rizvi Email: rizvi.[protected]@gmail.com Was this information helpful? | |||||
Feb 19, 2016 Complaint marked as Resolved "My Complaint is Resolved” Thanks All of Them,
After complaint I got a call from IFB from Gao Head office (83233072500) as well as Bangalore office. They took immediate action and they have sent same technician to resolve my IFB washing machine problem. He came and done proper job this time. So finally I am happy they resolved my machine problem and I am satisfied with IFB services.
Thanks for your time and help is greatly appreciated.
Thanks,
Rizvi IFB Industries customer support has been notified about the posted complaint. Verified Support Feb 19, 2016 IFB Industries Customer Care's response Dear Shahkar, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Feb 19, 2016 IFB Industries Customer Care's response Dear Shahkar, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||||
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Thanks for your time and help is greatly appreciated.
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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