[Resolved] IFB Industries — IFB microwave oven replacement

Mahi0602

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600063
Website:	Flipkart, IFB

I'm Magesh. I ordered a IFB microwave oven 30L in flipkart and got it delivered on 23rd april 2017, then a demo person came and found that the product is defective so i made a replacement option in flipkart, since then i got calls from IFB regarding the issue and they asked me to send the bill copy, machine photos, damaged area photos etc.. i have sent them those photos. Till now i didnt get any response from their side, whenever i call them they are saying that the process is approved and i will get the replacement in 2 days, after 2 days when i call them again complaining about the same, they are making some more excuses.. Worst service from IFB..really disappointed
Order ID with flipkart : OD[protected] . Please take this complain into concern

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Jun 23, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

IFB Industries Customer Care's response Dear Magesh,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

May 18, 2017

IFB Industries Customer Care's response Dear Magesh,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES