[Resolved]  IFB Industries — Installation and service feedback.

Address:

SHIV SADAN, JAWAHAR NAGAR, AKALTARA District JANJGIR-CHMAPA 495552

Recently I had purchased a washing machine ELITE PLUS SX ID IFB WM. The service engg. visited and installed the machine, but he is not trained well and also kept a water inlet nozzle with him, when I asked him why you took machine parts with himself, he said by mistake I kept with me. But it is wrong practice. Because my previous machine's nozzle was fixed there, That was not compatible with my new IFB machine, it's leaking. I called the service engg directly to visit again and fix the problem as soon as possible. He didn't come even though I logged a service call through customer care and it's been 4-5 days. neither he visited nor called me.
Finally I have reached the conclusion that your services are very pathetic and worst, it's my biggest mistake that I have purchased IFB products. My previous machine was Whirlpool and it's services are amazing. I never recommend any to buy IFB products. I will definitely replace my IFB machine as soon as possible.