[Resolved]  IFB Industries — Issue with Microwave oven

In a Month of March-2020 I have purchased Microwave over of IFB company via Amazon Online, just after a use of 10 days it's gone faulty, on 20th March 2020 I have registered my complaint via call center of IFB - Complaint no. is [protected], Due to lockdown impose it's understood no one will able to attend it..

Post lockdown is open again I have call in month of June 2020 were they have ensure that some one will visit to rectify the same . but there is no visit made . after that I am regularly following it up with IFB with no. of calls and every time only getting answer that some one will visit . but not getting any service
After my call on 17th July 2020 it's observed that my original complaint they have closed by saying that it's resolved and open up a new complaint no. [protected] but till today not one has visited to resolve the complaints .