[Resolved]  IFB Industries — Manufacturing defective washing machine

Address:

Darjeeling, West Bengal, 734001

I bought a new IFB Front Loading washing machine dated 15/8/2015 from GREAT EASTERN TRADING COMPANY in Siliguri. which got problems now. It is in warranty period. My compliant number is[protected]. I logged my complaint on 8-Nov-2015 and within a couple of days the mechanic came to inspect the machine. As it is manufacturing defective unit the machine have tried but he could not able to solve it. He informed me that it is a manufacturing defect, so you talk with the office. After that I have called several times to your call center but the problem has not solved. . Call center people asked me to contact the Kolkata office directly and the give me a phone no.[protected] . So I made a call to the KOLKATTA office. But no one have picked up the phone. Suddenly one lady have picked up the after my continuous effort, and the lady said that she will inform shortly . After that nobody came back . This is a horrible situation and my request to you to replace the unit immediately. Regards, Soutik Banerjee [protected]