[Resolved] IFB Industries — Microwave glass turntable broke while baking at 200 degree | |
Sir, I bought an ifb mcrowave 30sc4 (30l) on 26th june 2016. the glass turn table broke within one week of purchase of oven while i was baking at 200 degrees. very bad response from customer care and technical side, instead of solving the problem they were blaming me for its breakage. they informed that it won't come under warranty and i have to purchase one at rs1000. i said i am ready to purchase but i want a technician to come and demonstrate before i use it again. its 1month since and there is no further response from their side. i have been using lg microwave for past 10 years and baking in it and i have no problem with that till now. plate tray rotating ring support roller which came with the machine was found sagging between the wheels. i informed the technician about this. Totally disappointed with the product and company service. the complaint is unattended and the machine is lying idle. very poor response Was this information helpful? | |
Mar 16, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 03, 2016 IFB Industries Customer Care's response Dear Nisha, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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My IFB Microwave SC30 turntable broke while using Micorwave + convection mode. I would never imagine how truntable can break all by itself. I don't expect any warranty or moral ethics from IFB as I have been using IFB washing machine and microwave for sometime now and realized they sell poor quality products and charge insane amount of money for service. This cheating is their real business model. You can see and feel quality issue in showrooms just by looking at outer body.Stay away from IFB products.