[Resolved] IFB Industries — microwave oven 25cs3

[email protected]

from Bengaluru, Karnataka

Address:

560087

Hi,

My name is cinu kuriakose and i am from bangalore, i had purchased a ifb microwave oven (25sc3, metallic silver) from amazon and it got delivered on the 25th oct, 2017.
From that day onwards i have been waiting for a demo but unfortunately that has not happened, everytime i call up the customer care the response that i get is they will arrange for the demo but that never happens.
Atlast on following up they said a person will come, i got the number of the person and that also did not work out he cancelled the demo.
It would be great if this can reach out to the higher authorities of ifb and my issue can be resolved.
Ifb request number : [protected]

For people who are reading this please make sure you do not go for ifb products their customer service is the worst.

Regards,
Cinu kuriakose

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Dec 14, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 13, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Nov 14, 2017

Updated by [email protected] yes after multiple follow up's the technician came to my door step, Thanks to https://www.consumercomplaints.in for helping me with this.