[Resolved]  IFB Industries — No show of service engineer

My dishwasher started malfunctioning 20 days ago .I have complained twice by tollfree number. No one has come to resolve my complain till date . What is the use of complain centre. I had a similar experience in April. No one came to resolve my complain even then . Why buy IFB products when they cannot provide after sales service.complainno17606270.
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Oct 18, 2016
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Aug 28, 2016
prince manoj kanwar's response
My email p.m.[protected]@gmail.com
Aug 28, 2016
prince manoj kanwar's response
My mobile no. [protected] [protected] [protected]
Verified Support
Sep 01, 2016
IFB Industries Customer Care's response
Dear prince,

We are unable to find your details in our database with this number you provided. For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]  (other providers) or visit our website www.ifbappliances.com.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. 

IFB Team
Verified Support
Sep 01, 2016
IFB Industries Customer Care's response
Dear  Prabhjeet,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Sep 01, 2016
IFB Industries Customer Care's response
Dear Prabhjeet,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.


IFB Team
Verified Support
Sep 14, 2016
IFB Industries Customer Care's response
Dear Jyoti,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your D/W. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue

IFB Team.
Complaint comments 

Comments

Water dose not out let from the machine and it also dose not function automatically properly. it also not spinning. please come our residence and see the problem so that it could be function. we have been facing this problem since 2 month ago. Thank you.
Yours own
Prince manoj kanwar

I am using IFB washing machine since last 12 years and this is my 2nd washing machine ELENA DX. The service after sales of the company is very poor. I lodge a complaint on[protected] and ticket no. is 18271607 till today it has not been resolved, everytime when I contact service centre or customer care assure me that the engineer will visit today
My complaint no. 18252543.

Please help me.
I am going to Suicide because of IFB customer care service.
Contact me If you want to save my life.

[protected]

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