[Resolved] IFB Industries — Washing machine | |||||
We have booked an amc with srivarshini enterprises, surampatti nall road, marappa gounder 3rd street, erode. Mob:[protected], [protected]. Amc serial no:[protected]. Date of bill:26.10.2015. Amc validity from 26.10.2015 to 26.10.2017. Payment made for 2 years amc rs3591. But when contacted amc service, my machine, they said my machine is out of warranty. No proper response from customer care. Machine is good but service & response is very bad. Again i made amc (S. No [protected]) with another ifb dealer on[protected] for two years amc by paying rs 4025/. This amc is updated in ifb database. Now my machine faulty. Please let me know who will attend this service. We made new amc even though previous amc is still in service. We have attached both amc papers for your reference. Customer care is telling that my machine is out of warranty eventhough my previous amc validity is upto 26.10.2017 which is very bad experience with ifb. Thanks & regards, K. P. Ramaswamy, 126, chinnamuthu main st, E. K. Valasu, erode-638011, Mobile:[protected]. Email id: [protected]@gmail.com Was this information helpful? | |||||
Jul 28, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 26, 2017 IFB Industries Customer Care's response Dear Sir, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||||
2 Comments | |||||
Comments
From the last three months I failed to get technical visit to see the issue/ general service..Many times called customer care on this issue. What is going on with IFB brand? I will never recommend this brand to any of my frnds
IFB Industries Customer Care's response, Jul 10, 2017
Verified Support
Dear Sir,
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES