[Resolved]  IFB Industries — washing machine elite plus sx -

Address:

500072

I brought ifb washing machine on 1st march 2018 of model of elite plus sx in bajaj showroom which is located in srujana mall form kphb-6th phase and i requested to deliver on 12th march 2018. But it got delivered on 15th march 2018. However technician comes for demo and installation on 20th march 2018 and ask me to buy additional items for extra money. Some things we brought and some things we thought to buy after a week. Finally after some days (A week later) we started the machine and in between my first wash, got a dp error. Immediately i raised a complaint regarding the error on 6th april 2018 and it got resolved on 10th april 2018 with the solution of replacing with the new machine. (Ticket [protected])

On data of 16th april 2018, a new machine got delivered and technician comes for demo and installation on 24th after multiple follow-up and he find the issue with door belt got melted. He tried to fix the issue, but he couldn't solve it. He took the video to raise a complaint to replace the machine again.

However till today i didn't get any proper response and resolution. Due to this from last 45 days i suffered a lot from the above process. It is almost two months the day i purchased, but till now i didn't get working machine.

So many times i called the cc team as well as service teams. Below are the numbers

Cc team:[protected]Provided below numbers)
[protected], [protected], [protected], [protected]
Manager number: [protected] (At least he is not picking the calls).