[Resolved] IFB Industries — washing machine not working since 26/05/2018 | |||
Sir, I purchased 6 kg front load fully automatic washing machine (Through flipkart) bearing sl no[protected]Model divya aqua) on 24/09/2017 and machine was installed by your technician on 03/10/2017. The machine was not in working since 26/05/2018 and i lodged complaint vide your no [protected] dated 26/05/2018. More than three weeks passed but by machine is not yet repaired. I selected ifb machine only because i heard that ifb service is better than others. But i got very bad experience. I think this is not good for reputation for your company. Kindly consider situation and arrange to take necessary steps to repair my machine immediately. I am awaiting a prompt reply from your side. Rahul prabhusalgaonkar [protected] [protected] Was this information helpful? | |||
Aug 6, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We apologize for the inconvenience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jul 06, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has ractified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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I am expecting your letter for extension of warranty on my email.
Regards
Rahul Prabhusalgaonkar
09/07/2018