[Resolved]  IFB Industries — washing machine repair under amc

Sir, we have bought ifb elena vx washing machine six years ago. Recently it got faulty and i called ifb customer care to repair it through ifb service centre. On 17/01/19 ifb technician came to our house and misguided us to take one year amc and assured it will be repaired within 45 days. We have taken amc. After 45 days we called him and another technician came to our house and informed us that drum and rubber has to replaced. After that whenever we call him he keeps saying i will attend after spares are available. I don't understand the meaning of amc if not repaired for two months. Requested for immediate repair.
G yesu prabhakar
Washing machine model elena vx
Customer id:4584590
Mobile no :[protected]
Email id: [protected]@gmail.com