[Resolved] IFB Industries — washing machine unethical service | |||
Sir, i filed a complaint for some issues in my washing machine at one of your service centres, indira nagar, lucknow which i received from justdial (+91- [protected]/ [protected]). The person who was sent on my complaint was some local shop person who did not had the complete knowledge of the product. A payment of 6500/- was also taken but my product is still not prepared. Along with the bill, the repairing person also gave his contact no n shop address but there is no response on that number as well. There was no customer id/ complaint number issued of my complaint and without even proper repair payment has been made to a external technician. I am providing the image of the receipt i received. Please look into the matter and help me resolve my issue. Details provided to me — Technician name n contact: shavej (+91-[protected]) Shop details: haram cooling point & service centre. Address: balaganj, lucknow-226003 (Up) Contact: +91-[protected]/ [protected] Was this information helpful? | |||
Jun 5, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 02, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 03, 2018 IFB Industries Customer Care's response Dear George, We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing Machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist . Regards IFB Appliances | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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