[Resolved]  IFB — Local vendor of ifb kurukshetra not attending the complaint

Address:

Kurukshetra, Haryana

Dear team, Myself vikram singh resident of anant vihar kurukshetra. I have a washing machine of ifb . I filed a complaint about washing machine. Customer care had not filed afresh complaint as my previous complaint has not been closed. Complaint no. is 16083761. I talked with coustomer care many times but they are not doing anything . They udated the copmlaint and provide the local vendor mobile numbers. Here i specially mention the name of local vendors which are not doing anything after talking me on mobile are pradeep, sanjeev and pankaj . These are in the office of kurukshetra service center of IFB.I talked daily with them and around fifty times in month and they need only one hour to attend the complaint but they never visit the place. Everyday they promise to attend the call But they are not attending the call and even they dont want. Then i got the number of jitender who is branch head. He is not even bother to pic the call. This process already took more than one month. As i m very hopeless about my complaint due to very very poor service from IFB service. I had two washing machine of IFB but this is hundred percent sure in future i am not buying any product of IFB and also not recomend to anybody. -- Regards, Vikram Singh [protected] Anant vihar, Mirzapur farm, Kurukshetra. Haryana. 136119.