[Resolved] IFB — Mal functioning of the washing machine | |||
Sub: release of water before rinsing - reg. Ref: customer i. d. 3593778- complaint no. 11401028 dated 7.05.2014. Dear sir, I have purchased ifb washing machine 1.5 years ago. Since then the machine is giving problem in one or other way. The above complaint lodged in 7th of this month. (07.05.2014) Your service persons by name mr. kumar came and went informing that there is Ensor problem.in spite of contacting your customer care no.[protected], the problem Is not solved and no body turned out. When we contacted the alternate telephone no.[protected] and[protected] the reply is the spare is not received. We request your intervention and immediate solution. Thanks, C. r. gomathy, [protected] Email: [protected]@gmail.com Was this information helpful? | |||
Mar 15, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support May 19, 2014 IFB Industries Customer Care's response Dear Gomathy, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support May 24, 2014 IFB Industries Customer Care's response Dear Gomathy, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future. In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com . Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team. | |||
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