[Resolved]  IFB — microwave oven, model number 30sc4.

Address:	Kolkata, West Bengal, 700086
Website:	ifb.com

My Name is Somnath Dutta, I purchased a Microwave of IFB company, model name 30sc4 (that is register in the Name of Mr. Sankasuk Pal), from Amazon.in.
It was a gift from me to my sister on her wedding. Alas, she could not even use that oven for one single day because from day 1 the main circuit board of the machine was not working. we called the customer care and sent a technician, he came and could not understand the problem so simple avoided the situation by blaming Voltage problem. Again we did a complain and another technician came. He told that the circuit board had to be replaced. It was done, but the problem was still there. So again we complained.
This thing continued for another 3-4 times and finally we managed to make the technician understand that it is not possible for us to use a useless machine and complain again and again, we have out own works to do. They promised us a replacement within one week. It has been three weeks now but nothing happened. The service in charge of Kolkata, Mr. Suraj, has blocked our phone number. I again called the customer care today and they gave me the phone number of Ms. Uma Sengupta, but again, nobody is picking the phone up.
I am fed up now. By this week only I will be raising a complaint with the consumer forum regarding this.