[Resolved]  IFB — Neptune dx dishwasher not working since the last 9 months

Address:

560093

Purchased an IFB Neptune DX Dishwasher for Rs 35000 on 7th Feb 2014 from a Reliance Digital Outlet. It has 2 years warranty and is covered till 22nd January 2016. However the dishwasher has not been working since march 2015 about 9 months now. Have filed multiple complaints however, on an average takes 1-2 months to get each complaint resolved. Have been getting F1 and F5 errors and severe water leakage on every use. Done everything from recording videos of the water leakage and the errors and none of that has helped someone fix the issue. For the last 3 instances each time we raise a complaint, they close the complaint without resolving in 2-3 days. Every new technician provide a new reason or justification but no one is able to solve the problem. Latest complaint number [protected] filed in October 2015 and no one has visited since. Looking for a replacement or refund.