[Resolved]  IFB — poor service by the tecnician

Address:Jaipur, Rajasthan

I booked a complaint for my ifb washing machine 7kg digital model as it was not working at all . My complaint was attended on 27/8/14 and the technician told some control panel needs to be changed which costed Rs 3368, he changed the panel and took the old panel with him stating that company demands for the same, which i failed to understand as my machine was not in warranty also. But the problem is that within hardly 15 days of service the machine has stopped working again. I am really upset by the poor service by such a branded company. Kindly look into the matter as early as possible My address is -Ms Shalu Kapur B-15-C, RANGROOP APPARTMENT, kRISHNA PATH, VIDHYUT NAGAR jAIPUR-21 MOBILE NO. [protected] shalu
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Apr 2, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2014
IFB Industries Customer Care's response
Dear Ms. Kapur

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
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