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IFB Industries

[Resolved]  IFB — Remote control shape (of ac) is not as per ergonomics

Address:North Goa, Goa

Complaint on Shape of remote control - not following ergonomics. During the installation, remote was fallen down at a height of 4 feet and glass got broken down.. Shape is quite flat and it impacted heavily on drop. Have contacted customer care saying it's in warranty period as hardly one month passed to use so replace the remote control however they have said it will charge you because of broken screen. It's a shape fault and you have to review the shape again and kindly provide the replacement.
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Feb 7, 2018
Complaint marked as Resolved 
IFB Team has helped by providing the remote to make our life simple. Email I’d is customer I’d.Thanks
customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2015
IFB Industries Customer Care's response Dear Saurav,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Verified Support
Jan 05, 2015
IFB Industries Customer Care's response Dear Saurav,

Thank you for sharing your details, we are looking into your matter and will revert at the earliest.

IFB Team.
Verified Support
Jan 10, 2015
IFB Industries Customer Care's response Dear Sourav,

Thank you for your feedback. We are glad your problem is resolved and you are
Satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers
[protected](BSNL/MTNL) or[protected]other providers) or visit our website
www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along
With your contact details and we will help resolve your issue.

IFB Team
Complaint comments 
1 Comment

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Comments

Although in parallel, have forwarded it to mentioned email id.

Kindly note my contact details:

Email id: iip.[protected]@gmail.com
Mob. No. +91 [protected]
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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