[Resolved] IFB Washing Machine — Not working as per the claims

Prema Kannan

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 401104

I've purchased IFB washing machine - Aqua Senorita - from vijay sales miraroad 10 months back. from the day 1, Im facing the following problems

1. Clothes are not getting washed properly. clothes getting faded even in a single wash except delicates option. Even in delicates option, clothes are getting faded after some wash.

2. If delicates options are used, all white clothes are having black spots after some washes & other colored clothes getting faded.

3. Clothes have become rough even in a single wash.

Complaints have been done through vijay sales & also directly to the customer care of IFB "n" number of times.

Technicians whoever attend the complaint says that we can't solve this problem. We will send senior person. And then, no body comes down. Then again, I had to lodge the complaint.

Was this information helpful?

No (0)

Yes (0)

Mar 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2015

IFB Industries Customer Care's response Dear Prema,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team