[Resolved] IFB Washing Machine — Problem in machine and no response from the technical staff

kuldeepkaur1985

from Mumbai, Maharashtra

Address:

160059

The IFB machine purchased in the month of Jan from snapdeal is giving technical problem and is under warranty. There is no positive response from the technical staff till date to come and change the product or to replace the defected parts sanpdeal order id. [protected] IFB AW 60-205T Top Load 6 kg washing machine Please send the team to rectify the problem on the following address Kuldeep kaur 246 Phase 4 Mohali 160059 Punjab Phone number [protected] email is [protected]@yahoo.com

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Mar 18, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2015

IFB Industries Customer Care's response Dear Kuldeep,

We tried to establish contact with you but unfortunately we could not get
through. We are unable to find your details in our database with
this number you provided. Please provide an alternate number preferably
the number you were using when you purchased / registered your product.

Alternatively you can email us at [protected]@ifbglobal.com and we will try
our best to meet your expectations.

IFB Team

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear kuldeepkaur1985,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear kuldeepkaur1985
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal