[Resolved] IFB Washing Machine — They took full payment of servicing but can not do service

koki1

from Indore, Madhya Pradesh

Address:	454001
Website:	ifb washing machine

Hello
I am shikha jain. I have ifb sanorita plus front loading washing machine. I was complaint about machine. They was came and chick the machine and told me your machine have a motor & belt problem. I say i was check this but there is no motor or belt problem. Only water continue drain out.

They gone &say i came after 2/3 days. That date is 15/7/16.
They wont come till 7/8/16
He is also not pic up my phone
They charge 340 rs as a service charge.
Please do some action against him

Ervice center name;- chronic service
317, jagjivan ram nagar
Near m. I. G. Colony
Mobile no.[protected]
[protected]

Complaint do by dr. Anand jain [protected]
165dr. [protected]@gmail.Com

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Oct 1, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2016

IFB Industries Customer Care's response Dear koki, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team

Verified Support

Aug 31, 2016

IFB Industries Customer Care's response Dear Koki,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.