India Infoline Finance [IIFL] Complaints & Reviews

Hello Respected Sir.

Myself Amin. S. Makda from Amreli ( Suarashtra), I have an issue with India Infoline Ltd. The problem is that Dp client is death and he is my father, the DP id is amin2949 with IIFL, In this account there is a joint account with nominee of my name. The problem is that i visit India Infoline office here more than 50 times, and there is no responsible person and not giving solving my issue. please if possible try to help me. Below is the some emails i send to IIFL office mumbai, still they sending me auto generated emails. please read my emails you will know the reasons of my issue.

The mumbai Branch is contacting to Amreli branch, and from local branch they giving wrong information to Mumbai branch, and they sending me auto generated emails. I don't know what to do in this matter. I need help from consumer forum, i am attaching the file in which there is details of conversion with them i done through emails.. please read my emails so you can know the whole matter of this problem. Please assist me what to do further. in this case.

Below here is this emails i done to them:

Reply from Me:
To, India Infoline Ltd.
Main Branch,
Mumbai.

Hello Respected Sir,

Myself Amin S. Makda, My DP ID is amin2949 associated with Amreli Branch( Gujarat). Respected Sir, my Dp id is amin2949 which was used by my father, Shabbirbhai T. Makda, having joint account with my mother name Salmaben Shabbirbhai Makda, with the nominee of my name Amin Shabbibhai Makda. In this now my father is no more. After his death i contacted IIFL office of Amreli branch for the death procedure for the DP account. My father death happen in August 2010, after six month i approach to the office of IIFL Amreli, for clearing my account, and then the authorize person not giving me the correct guidance and procedure for death case, so he misguide me for 6 months, I already submitted the needful documents for the procedure, its already more than 1 year still the procedure is pending, and i am not getting response from the IIFL Amreli branch, whenever i go to them they giving me the time, and date. it will happen soon. I am really feed up with this matter. In this one year I went to them more than 50 times. They don't know the procedure also what to do. Even i submitted the Cheque of Rs. 400 for my debit and transfer share fees, I need this problem to be solved soon. Otherwise i will go with legal procedure with giving the Court Notice to IIFL. If this death case problem is not solved soon. You can contact me for more details, i will explain you in details what problem i faced, there is not responsible person in the Amreli Branch of IIFL, if you need I can give you the name of the person, with whom i interact more than 50 times. But still the case is pending. Please take attention more my issue. and hope you will help me with this situation. Please reply me with your needful once you read my email. Thanking you.

Reply from them :
[protected]@indiainfoline.com
Sep 14 (4 days ago)


to me


Dear Mr.Makda,

Thank you for your email regarding your Login Id:amin2949

As per our telephonic conversation,we are working on the issue and we will get back to you shortly with the status.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.

Warm Regards,

Ashwini
Customer Service Officer
India Infoline Ltd

[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Reply from Me:
Amin makda [protected]@gmail.com
Sep 14 (4 days ago)


to presbrok


Hello madam.
We have just talk on the phone, after finishing our conversion i got a call from amreli branch and telling me that now you do your procedure from mumbai. we will not do. This is what they telling me.

Amin makda [protected]@gmail.com
Sep 17 (1 day ago)


to presbrok


Hello Madam,

Can you please call me on this number [protected] or [protected], I need to talk with you regarding this matter. as we discuss before. Its Urgent.


Reply from them :

Dear Mr. Makda,

With regards to you mail for Login Id:amin2949

Please note that we are working on the issue and we will get back to you shortly with the status of your application.

Further if you don't get any assistance from the branch you can write back to us so that we can check and assist you accordingly

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.

Warm Regards,
Kavita
Customer Service Officer
India Infoline Ltd

Reply from Me:

From : [protected]@gmail.com
Date : 14/09/2012 1:35:46 PM
Subject : Re: Fwd: DP client Death case, not getting me solution from more than a year, due to bad service of Amreli Branch (Gujarat). Please Help me.
To : [protected]@indiainfoline.com

Hello madam.

We have just talk on the phone, after finishing our conversion i got a call from amreli branch and telling me that now you do your procedure from mumbai. we will not do. This is what they telling me.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Reply from them :

Dear Mr.Makda,

Thank you for your email regarding your Login Id:amin2949

As per our telephonic conversation,we are working on the issue and we will get back to you shortly with the status.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.

Warm Regards,

Ashwini
Customer Service Officer
India Infoline Ltd
Reply from Me:
Amin makda [protected]@gmail.com
Sep 17 (1 day ago)


to presbrok


Respected Madam,

Thanks for replying me back, and i read your E-mail in that you written me that if you don't get any assistance from the branch you can write back to us. For this i already reply you in my previous E-mail that After our last telephonic talk on Friday, After your call i got a call from Amreli Branch and telling me that you do your procedure from Mumbai itself, I will not do your work from here. it means that i done complain of this guys and now they are telling me to do this from mumbai. And now i will not contact them coz they behave rudely, you have to send me your responsible executive to solve this issue. thanking you.

Reply From Me.

Amin makda [protected]@gmail.com
6:48 PM (23 hours ago)


to info


Hello,

Thanks for giving me the reason, and ya the reason you given me now its not fair. you will be correct. But what to do now. I told your executive who is seating here in Amreli about this issue. And this guys telling me the wrong procedure from last one year. I submitted all the document as per the Mr. Suresh Lakum told me here in Amreli.
Even i told him that check everything is this correct or not. And also i suggested him that if i need to open the new account for this or not.. He told me that no need to do that. Give me the client master for the account in which i need to transfer the share. I m really feed-up with the executive seating in the branch here in amreli. And now i will not go in to that branch anymore. Now you have to help me for this issue. I went almost 50 times in the branch and they are not giving me correct answer. Even not using good language. If Your executive or any senior person will come then only i talk with him. I will not talk to Mr. Suresh Lakum anymore. Call me on my phone i want to say many more to you, what problem i face from your Amreli Branch. I need this issue to be solved in 2 days. I think i need to go in Consumer Forum and i also going to register in CNBC Awaaz prehadar for complaining for IIFL. I am also Human being not a machine that i go every time to your Branch and they not solving this issue, and giving me dates dates and dates with wrong information. Contact me if you are the responsible person. thanks bye.

Reply From Them :

[protected]@5pmail.com [protected]@5pmail.com
Sep 17 (1 day ago)


to me


Dear Mr.Makda,

This is with regards to your trailing mail for your Login Id:amin2949.

Please note that we are not able to process the above Transmission case under reason,

In case of client having joint a/c with us, than Dp a/c to be opened in single name (surviving holder) only.

Require Client Master Copy of the account in which the stock is going to transfer in single holder name (surviving holder) only

Fresh a/c closure also required.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.

Warm Regards,

Ashwini
Customer Service Officer
India Infoline Ltd

Date :- 14/09/2012 1:23:18 PM
Sent By :- C95688
------Original Message------

Dear Mr.Makda,

Thank you for your email regarding your Login Id:amin2949

As per our telephonic conversation,we are working on the issue and we will get back to you shortly with the status.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.

Warm Regards,

Ashwini
Customer Service Officer
India Infoline Ltd

[protected][protected][protected][protected][protected][protected][protected][pr...⇄


Regards
Amin Makda
M/no [protected]
M/no [protected]

Don't you know that i have my account from 2009

from that only 1 time it is reversed. No proper calculations you people know....

why you reversed for only 1 year why not for all years.

How many times i should remind you people. I am tired. Finally i had written to news paper hope they will publish this complaint in their paper and get me out from your fraud activities details.
Why earning money like this ? is brokerage going less then earning money like this ?



From: "[protected]@indiainfoline.com" <[protected]@indiainfoline.com>
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Sent: Friday, 31 August 2012 10:58 AM
Subject: Re: Re: Re: Re: Re: Re: ( AMC CHARGES )


Dear Mr. Bhattad,

With regards to your email for Login Id: BSGOPAL6

Kindly note that your matter has been considered by us and in order to resolve the same, our branch seniors have coordinated with you in this regards and reversal of AMC of Rs 293 has credited to your trading account on June 06 2012.
Further we would request you to please activate 555 scheme to avoid amc throughout your tenure with us.
Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.


Warm Regards,

Shilpa
Customer Service Officer
India Infoline Ltd

Note: You can now update your contact no and email id online. Log on to https://ttweb.indiainfoline.com/trade ->My Account->Profile->My Details to update the changes.

------ Forwarded Message --------
CASE :- 897608
From : [protected]@yahoo.co.in
Date : 30/08/2012 5:55:19 PM
Subject : Re: Re: Re: Re: Re: ( AMC CHARGES )
To : [protected]@indiainfoline.com; [protected]@indiainfoline.com

Helo Mr.Sunil Lotke

Are you seeing this. ?

I have the query from last 1.5years still its not solved. very poor workout. I was expecting some positive reply from you. Still no reply. My contact no : [protected]

If you really care for your customer i expect you to call me. Why the hell i am getting charged i don`t know. You people say one thing and do one thing., i will clal to deccan chronicle and take this issue in media now. thanks for your reply.

From: "[protected]@indiainfoline.com" <[protected]@indiainfoline.com>
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Sent: Thursday, 30 August 2012 10:48 AM
Subject: Re: Re: Re: Re: Re: ( AMC CHARGES )



Dear Mr. Bhattad,

With regards to your email for Login Id: BSGOPAL6

As we have already informed you in the below email that as per your request AMC of Rs 293 has been reversed already and same has been credited to your trading account on June 06 2012.

Further we would request you to please activate 555 scheme to avoid amc throughout your tenure with us.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.


Warm Regards,

Shilpa
Customer Service Officer
India Infoline Ltd


------- Forwarded Message --------
CASE :- 897082
From : HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in
Date : 28/08/2012 2:25:56 PM
Subject : Re: Re: Re: Re: ( AMC CHARGES )
To : HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com; HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com

From 1st year did you checked is all the charges reversed... Ok i will handle it now.. Don`t worry.

I know how to deal this things. I have a good knowledge. Will contact news paper now they will clear it and then will send the same paper edition to Mr. Nirmal Jain.

Mr. Sunil Lotke Company Secretary & Compliance Officer


IIFL House, Sun Infotech Park, Road No. 16V, Plot No. B-23, Thane Industrial Area, Wagle East,Thane 400604
Tel. : [protected]
Fax : [protected]
Email : HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com


I got all the details.

Thanks for your support

Now the company will give support to the customers hopefully.

I added the id also. Hopefully i will get some support.

Please contact me at [protected]

Mr. Sunil Lotke. I am waiting for your call. Here many customers are getting cheated, Please take care of mine also like other, I am suffering from last 3 years and i am making complaint from 1st year itself. But in vain this customer care people are not able to handle the query. Please you take care Mr. Sunil Lotke



_____

From: "HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ <HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com>...⇄
To: "HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in" <HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in>
Sent: Tuesday, 28 August 2012 10:01 AM
Subject: Re: Re: Re: Re:



Dear Mr. Bhattad,

With regards to your email for Login Id: BSGOPAL6

Please note that we tried to contact you on the registered contact number but we were unable to reach you.

As informed you in the below email, please note that as per your request AMC of Rs 293 has been reversed already and same has been credited to your trading account on June 06 2012.

Further we would request you to please activate 555 scheme to avoid amc throughout your tenure with us.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.


Warm Regards,

Shilpa
Customer Service Officer
India Infoline Ltd

Note: You can now update your contact no and email id online. Log on to https://ttweb.indiainfoline.com/trade ->My Account->Profile->My Details to update the changes.


------- Forwarded Message --------
CASE :- 896721
From : HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in
Date : 25/08/2012 5:32:11 PM
Subject : Re: Re: Re:
To : HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com

its getting confusion.

call me as soon as possible, [protected] and clear it....

i am loosing my patience. I don"t wish to take any hard step that make a remark on the rm or on other candidate.

in full and final i will just get this thing publish in

DECCAN CHRONICLE customer greviance column,,,


From 2008 or 2009 somewhere every year i am getting charge only once it was waived off.

let me get this matter into this deccan chronicle then will contact Mr Nirmal that will only get me out from this problem i believe by the practical experience. from 2+ years i am rasiing complain t nothing happening. now i will get it done from my side..

thanks




_____

From: "HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ <HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com>...⇄
To: "HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in" <HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in>
Sent: Saturday, 25 August 2012 1:23 PM
Subject: Re: Re: Re:



Dear Mr. Bhattad,

With regards to your email for your Login Id: BSGOPAL6

Please note that as per your request AMC of Rs 293 has been reversed already and same has been credited to your trading account on June 06 2012.

Further we would request you to please activate 555 scheme to avoid amc throughout your tenure with us.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.


Warm Regards,

Shilpa
Customer Service Officer
India Infoline Ltd

Note: You can now update your contact no and email id online. Log on to https://ttweb.indiainfoline.com/trade ->My Account->Profile->My Details to update the changes.


------- Forwarded Message --------
CASE :- 896278
From : HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in
Date : 23/08/2012 1:29:42 PM
Subject : Re: Re:
To : HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com

so once i make the payment and the scheme is activated you will reverse the charges and for the period april to till date every month also it got charges. so kindly reverse that also so i will not contact Mr. Nirmal Jain and will not raise any complaint.

This is what a service which a customer get but in normal time frame not a year time it had taken. Anyway thanks for your time which you spent to closed my query timely.




_____

From: "HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ <HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com>...⇄
To: "HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in" <HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in>
Sent: Thursday, 23 August 2012 9:22 AM
Subject: Re: Re:



Dear Mr. Bhattad,

With regards to your email for Login Id: BSGOPAL6

We regret our inability to reverse amc charges as 555 scheme was not opted by you at the time of account opening.Please note that Rs. 555/- is the one time registration charge for the life time free account. You would not be charged demat account maintenance of Rs.25/- + service tax per month throughout your tenure with us.

Further for the 555 scheme activation; kindly fill in the application form enclosed herewith; which should be duly signed by all account holders. The same needs to be submitted to the Relationship Manager so that he/she would upload the request and map your account under 555 scheme.

After receipt of the request and approval we would levy Rs 555 in your account which is one time charge.


Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.


Warm Regards,

Shilpa
Customer Service Officer
India Infoline Ltd

Note: You can now update your contact no and email id online. Log on to https://ttweb.indiainfoline.com/trade ->My Account->Profile->My Details to update the changes.


------- Forwarded Message --------
CASE :- 895609
From : HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in
Date : 20/08/2012 8:53:17 PM
Subject : Re:
To : HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com

branch will not do anything. if you can do you do it. or else just leave to me. i will get it done with Mr. Nirmal Jain - CEO, MD

I will finally contact them and get it done. I am sure Mr. Nirmal Jain will not get me any dis appointment from his side.

Regards,
Srigopal Bhattad
[protected]




_____

From: "HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ <HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK
"mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com>...⇄
To: "HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in" <HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK
"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in>
Sent: Monday, 20 August 2012 2:56 PM
Subject: Re:



Dear Mr. Bhattad,

With regards to your mail for Login Id:BSGOPAL6

As per our telephonic conversation please note that we have escalated the issue to the concerned branch seniors and will get back to you shortly.

Untill then we request your kind cooperation.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.

Warm Regards,

Kavita
Customer Service Officer
India Infoline Ltd

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------- Forwarded Message --------
CASE :- 894815
From : HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK
"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in
Date : 14/08/2012 9:49:28 AM
Subject :
To : HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:HYPERLINK
"mailto:[protected]@5pmail.com"[protected]@5pmail.com"HYPERLINK "mailto:[protected]@5pmail.com"[protected]@5pmail.com; HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄
"mailto:HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:HYPERLINK "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com&qu...⇄ "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com

My id - BSGOPAL6

Mobile number : [protected]


When i had opened my account it was said me that my account dont have amc . But every year i am getting AMC..

now i had planned to contact

MANAGING DIRECTOR AND CHIEF EXECUTIVE OFFICER of INDIAINFOLINE.

( NIRMAL JAIN )

i got their details.





Confidentiality & Disclaimer: This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The sender, which includes India Infoline Limited and its group companies, will not be liable for any errors or ommissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments.





Confidentiality & Disclaimer: This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The sender, which includes India Infoline Limited and its group companies, will not be liable for any errors or ommissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments.





Confidentiality & Disclaimer: This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The sender, which includes India Infoline Limited and its group companies, will not be liable for any errors or ommissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments.





Confidentiality & Disclaimer: This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The sender, which includes India Infoline Limited and its group companies, will not be liable for any errors or ommissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments.





Confidentiality & Disclaimer: This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The sender, which includes India Infoline Limited and its group companies, will not be liable for any errors or ommissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments.

A marketing employee of india infoline gold loan branch (udaram chowk,sriganganagar) came at my shop and told me about their plan of gold loan scheme.He told be about a plan that company will take only 1.6% interest on the given amount , and i took that plan.after few month i went to their office and asked him for release my loan.Then he said to us that , sir if you want to deposit cash in your account,you can do it and your interest rate also will be same at 1.60 %,and you can release your loan any time with no penalty. and we agreed for it.after 1 month on 25-8-12 when i went to release my loan account.he gave me a receipt with interest rate of 2.1% and i shocked.I said to him that what is this.You did not tell me about this penalty and he said that sorry sir, it is company's rule and i forgot about it and i said that then what is my fault, I was came here for release my account but you told me about this plan and I took it, why did you misguide me.And he said that sorry sir I forgot to tell you about it and now you have to fill this penalty, that's all.We are employee, we cant do anything.And I filled the penalty of rupees 1800 something.
THERE IS NO MATTER OF MONEY THAT HAS TAKEN FROM ME .IS IT ALL ABOUT THE WRONG SERVICE AND MISGUIDANCE.BUT I FEEL VERY HELPLESS ABOUT THAT AND I THINK THAT I AM ALSO A CUSTOMER OF IIFL COMMODITIES AND THERE CAN BE ALSO A RISK OF THAT.

I Mr. Nirav Vadodariya joined your company in November 2009 as Branch manager my performance was excellent. So other 7 branches were handed over to me. For the (commodity, currency business and also designation has been changed to Business development manager).
2. As per the company policy (Acts and regulation) i was getting 2% incentive.
3. Suddenly from june 2011 company has not paid the incentive.
4. At relevant time company overall Q to Q growth approximent (-20%) while the growth of branches which where endorse to me was approximate Q to Q + 68 % upside but the company was not provide my incentive to their recpective tenure.No only that with Mela fide intension . Company has also decrease my post
BM>BDM>SM

As per company policy I was eligible for following to contest.

1. Monsoon Blast..Rs. 11,000/-*
2. Bangkok Contest

Even above mention 2 Contest I eligible still amount not deposited in my bank A/C.
During within 2.4 year total year of my service I was suffering 3 to 4 time change MY post and location and position.

NOTE=
1. Eligible incentive from June 2011 to Dec 2011
2. Contest amount..Rs.. 11,000/-Plus Bangkok Contest

total amount Rs.95350/-* NOT RECEIVED TILL DATE

PLS DO NEEDFUL HELP...

NIRAV VADODARIYA
(LL.B,CFA)
[protected]/[protected]

Es company ne mere 45 din ki Sellory rok rkhi h.... ye Farji Company h....

I opened a commodity account in Indiainfoline.. I invested Rs.10000/- they deducted some amount for account opening charges.. i believed that these people know the business and they will manage it properly.. any buying or selling has to be with my knowledge.. i opened the account through a person who has resigned the job,, i tried contacting him sometime before to check the status and balance in my account he did not pick the phone i called the office directly and i was informed that he has resigned the job,, when i asked them about the status of my account they now inform me that my balance is 1000/- and they have lost 8000/- in trading.. they have booked loss of 8000/- without my knowlege.. I am not going to leave them at this stage.. I will be filing a consumer case soon..

I have online trading account with with IIL. On 26.06.2012 Mr Akhilesh of Indiainfoline ,Pitampura Branch fraudlantly purchased share of Rs.8400 by cheating and misguiding me through F &O even though I don't know about F & O.
4. When I checked my account on 29.06.2012 I noticed that total value of Rs. 8400 has been debited from my account on 26.06.2012.Also there is no stock of purchaged shares on 26.06.2012 available in my D.P account. Indiainfoline has made a buiseness of cheating the customers and fraudlantly debiting the account through F & O.I am going to Lodge F.I.R for cheating.
From. Sukhvanti Devi

I agreed to invest with IIFL,but I never thought that IIFL can do such things with a senior citizen,following are the isues:-

1. IIFL manipulated my email id.my actual email id is [protected]@in.com but IIFL manipulated it as [protected]@indiatimes.com,whose password is never known to me.
2.IIFL did unauthorized trades of cores in my account.
3.IIFL did manipulations in the cheques.
4.IIFL sold my physical shares without my consent which i gave them for dematerialization.

On 19.1.2007 I received a call from India Infoline to meet them for a new scheme. Accordingly I went to their office where I was explained about a new ICICI Prudential Invest Sheild Cash back Policy. The Officials of IIFL/ICICI explained about the Policy by writing the premium payable/maturity value etc., in a plain paper. The staff explained that if I take a policy of Rs. 1.50 lakhs for 15 years, I need to pay the premium at Rs. 20000 per annum for the first five years and from the 6th to 10th year the premium payable by me would be only @ 50%, 40%, 30%, 20% & 10%. I was further informed by them that from the 11 to 14th year I need not pay any premium, instead, ICICI will pay me Rs. 2000, 4000, 6000 & 8000 respectively and at the end of 15th year the Company would repay the maturity amount as Rs. 3.00 lakhs plus maturity bonus of Rs. 3.10 lakhs (total Rs. 6.10 lakhs) As the schem was acceptable to me I availed the policy by paying the first year premium of Rs. 20000 on the same day. When I insisted brochure on this scheme it was not provided to me but I collected the hand written copy of the scheme explained to me by the staff. When I went to ICICI office to pay the 6th year premium (I was suppolsed to pay only 50% as explained to me by their staff), I was shocked to know that I should pay the premium at Rs. 20000/- for all the 15 years. The sum assured in the policy is Rs. 1.50 lakhs but the premium payable by me for 15 years is Rs. 3.00 lakhs. I addressed a letter to ICICI Customer Service, Mumbai explaining the above and enclosing the hand written sheet given to me by their officials, the Company has replied that I have not surrendered the policy within 15 days from the date of receipt means that I have accepted the conditions. But nothing is mentioned as how their staff given false information while opening the policy. Only while paying the 6th year premium, I came to know that I have been cheated. From the letters of other customers, I understand that the Company staff are intentionally cheating the customers. It is not expected from a reputed Company.

Iam highly frustrated with Indiainfoline service ... IIFL does transaction from my demat account without consulting me & they dont even seek approval for the transactions ... IIFL service is certainly a mental torture ... here by i would advice not to open any kind of account with them....convey this message to rest other/investors as much as possible to avoid going through such fraud service

They are least bothered of losses incurred to customer with there unethical practices & pathetic response as they do not respond back on mail pertaining to such transaction issues @ last one has to bare with losses for the sake of holding with fraudster securities company.

I have raised more than 6 times request to issue DP transfer booklet but it is never issues stating that signature mismatch and once it was issued then we tried to transfer shares then it was told the DP Transfer booklet is changed and you have to request for it again.

And the same process started of rejection from you, this is not fair. I really do not understand is this the way you treat people.

I am not sure why there is problem in issueing it, I think you people are worried get customers would transfer the shares and close the account or what?

Thanks,
CHANDAG1

Dear sir,
Please provide me account accuracy from India infoline ltd.
thank you.


Regard,s
sanjay kumar

I AM having DMAT account with IIFLPanchkula office since last 3yrs and recently i found that there was one fake trading done on my account .Some one played with F&O in my account and i have facing loss because of that.

I have logged customer care ticket with IIFL and waitign for reply.

Any clue how to esclate it and if no reply then which customer forum we need to go for this.

Dear Sir / Madam,

I have purchased policy of Reliance Money Multiplier plan in the month of May, 2011. It was mislead that the policy is for 5 years and having lots of benefits. I have trusted that person (Mr. Vishal Choudhary, Mob: [protected]) and purchased the policy of Rs. 30,000 per year having Rs.15,000 half yearly premium.

As the documents received it was mentioned the the policy is of 10 years instead...

I got a call from india infoline to sell policy of Relaince. The policy name is Reliance Money multiplier. The caller name is Ajay Bakshi. He told me that I will get three benefits : 1 lac mediclaim for 4 membors of family, 20% commission and the policy bond paper. I got welcome kit from reliance and then after I haven`t got anything.

I am doing follow up since last 5 months but I haven`t got any good response. They are giving me time after time and I have called so many times. The numbers I contacted are [protected], [protected]. I also called on 2 different numbers one landline with code 022 and one mobile number but I don`t have it written anywhere.

My policy number is 19289720. Please provide my commission and mediclaim policy for 4 members.

It`s already too much waiting on the 3 things you promised when selling the policy so resolve this issue as soon as possible.

I already forwarded the complaint to Indiainfoline grivance cell before 1 month and then after they asked me to forward complaint to reliance but they replied that reliance can not provide any benefit and you have to claim it from indiainfoline.

The number for india infoline grivance cell is[protected] and the contact person is sobiya mukadan.

Hi,

I want to complaint against IndiaInfoline Insurance Brokers Ltd. because the agent who advised the details of this policy had given wrong information to my father Mr. Digvijay Prasad Singh.

The Agent called my father on 03/09/2011 and told that through a lucky draw your BSNL mobile number [protected] has been selected in the list of 20 numbers from all the BSNL numbers of Vaishali district.

The agent explained the lucky draw benefits as below:
1. A 4 days and 3 nights holiday package offer will be provided for any 1 selected cities provided in the coupon voucher for holiday and the coupon will be valid till 15th December 2011 and can be extended if you will purchase a Tata AIG Maha Life Gold Life Insurance Plan.
2. Insurance with coverage of Rs. 1 Lack for 1 year without any premium.
3. The premium for Tata AIG Maha Life Gold Life Insurance Plan would be Rs 10000 per year and it would a special plan with special additional benefits for you and other 19 people also whose mobile number has been selected in the lucky draw, and the benefits would be as follows.
a. It is a life long plan for you and your spouse.
b. You and your spouse will be covered in this plan with death benefit of Rs. 2 lacks.
c. Premium will need to be paid only for 3 years.
d. You will be getting a payment cheque of Rs 1500 per month after completion on three years.
e. In case of death of any couple member (you or spouse) survivor will be getting a payment cheque of Rs 3000 per month.
f. You will be eligible of a loan of Rs. 1 lack after 1 year with 0 % interest.

After this conversation with my father I called to Tata AIG customer service also on 03/09/2011 or 04/09/2011 through mobile number [protected] to confirm the details and benefits of this plan and was told that there is no any such benefits according to this plan and for coverage amount of 2 Lacks premium amount will be required of approx Rs. 17000. In the mean time it was informed by the customer service representative that the plan can be like with the details which I had provided as mentioned above as your mobile number has been selected in the lucky draw and it would a special plan with special additional benefits for you also.

I informed the same to the agent of IndiaInfoline and was replied that as your mobile number has been selected in the lucky draw so it would a special plan with special additional benefits for you also and the same details will be given to you with bond paper also.

But when I visited to my village last month and reviewed the bold papers and got to know that all the information was given incorrect by the agent.

And if I am not wrong the same would have been happened with the other 19 peoples also whose mobile number was selected in the lucky draw if any of them had elected this plan, please investigate it also.

I wanted a written explanation from IndiaInfoline. For the same few days earlier my father visited to Hajipur branch office of Indiainfoline and got to know that all the staff member have been changed and nobody have knowledge of this lucky draw and they are not providing any details regarding the same.

Thanks & Regards
Chandan Kumar
[protected]@yahoo.co.in

Dear Sir/Madam,

Dear Sir/Madam,
I opened my commodity account in April 11 in India infoline (IIFL). I informed IIFL managers that we dont have any exposure of commodity market as well as didnt get time to do direct trading. However IIFLmanagers informed us that there is no problem since they will handle all these trading and will give us profits. Hence I transfer a lac after opening of account. After some small trade, IIFL one OTHER manager advised me to buy one Silver on 30th April and keep upto Ist week of May to get gains of 4-5 k as there was festival of Akshatrithy. However Silven went down drastically and IIFL manager didnt put STOP LOSS also. Since we never did this speculation business as we cleared when we open account therefore this is big negligence of IIFL since managers are not trained properly to take care Clients money however they make big talk. WE LOST A LAC in SILVER.
After this episode, IIFL manager told me that take advance brokerage of Rs 1 L, in which brokerage amount will be very less and valid for 6 months hence your person will do trade for me in small difference to cover up my Silver losses and also recover brokerage from VAS. However over 6 months passed but your managers dont take interest, means my 1.1 L is also not used. THIS 1.1 L is also LOSS for me since brokerage is not used. I LOST over Rs 2 Lacs due to your manager big talk and negligence. I HAVE VOICE REGRDING ALSO OF OUR FEW MEETINGS. Therefore I am requesting to refund my brokerage amount atleast since it is not used and also whatever best you can do for LOST MONEY in SILVER.
Expecting positive response from you.
Regards,
Ankaj Sushil Banthia

Hi All,
PLEASE READ BEFORE YOU OPEN INDIAINFOLINE [protected]@ Himmayat Nagar branch,Hyderbad.

In Dec 2011, my relationship manager, Ms Bharati, called me and advised me to open Currency derivatives account
promising the following:
1) No account opening charges
2) Not much volatility in rates, hardly 25-30 paise range
3) Brokerage will be just 5 paise, so since range is 25-30 paise it is easy to make money
4) She gets indiainfoline buy calls, and success rate is pretty high
5) As I have zero knowledge in futures, she will guide me and provide valuable advise.
6) She is totally devoted to Currency derivatives, and hence will be fully dedicated to this.
Based on this I went ahead and opened the currency account.

On 28-Dec-2011, based on the Indiainfoline Research reports recommendations received by her she called me and advised to buy JPYINR Futures which I advised her to buy 1 or 2 lots considering that I am very conservative investor and also since I don't know much about futures I want to play safe by taking 1 or 2 lots to begin with. But she insisted that I buy atleast 3 lots as with 1 or 2 lots I won't make much profit and since there is not much volatility we can easily make profit. Hence I gave her go ahead to buy 3 lots and also told her that I am looking for JUST 5 Paise profit not more.

On the same day, she bought 3 lots of EURINR for 70.24 based on Indiainfoline research report WITHOUT informing me before executing trade and once trade was executed she called me and informed me. Since she has already executed trade, again I advised her that I am looking only for just 5 paise profit. As per research report, they have clearly mentioned that STOP LOSS should be 70.1, unfortunately, she didn't use STOP LOSS and it closed at 70.08 lesser than Stop loss.

On 29-Dec-2011, she bought 5 MORE LOTS of EURINR without taking my RISK APPETITE into consideration and also without informing me before buying at 69.53 and she informed me after TRADE was executed. Kindly note, price at which she bought is much lesser than my BUY PRICE and also much lesser than STOP LOSS recommended in the research report provide by INDIAINFOLINE on 28-Dec-2011. She kept assuring me that there won't be much volatility in the currency and that it will bounce back as we have averaged it at lesser price.

And since, then it has been steadily falling to 69.35, meanwhile reports in FOREXMantra has been clearly recommending daily to SELL EURINR, but still she ignored those reports and didn't follow STOP LOSS as recommended in it. As per reports the target price they gave was much lesser than the price that we had bought. She didn't even bother to guide me , advise me the POTENTIAL RISK of sitting on 8 lots of EURINR.

One day she called and said, that Margin calls are triggering and requested me to transfer Rs6000 with a promise that our buy price will be achieved in a day or two and after that I can transfer back Rs6000 back to my bank account.
Since I didn't have any money in my account, I told her the same and also told her that either she can sell the lots in loss else other option is to liquidate my holdings in equity.

Even when margin calls got triggered, she didn't bother to check with me and advise to PUT any STOP LOSS, all this while she has been assuring that my investments in EURINR will recover.

Meanwhile, on 3-Jan-2012, she was able to sell 5 lots at 69.85 at average buy price with no profit no loss.

On 4-Jan-2012, although EURINR opened at 70.15, but she didn't sell the remaining 3 lots and it kept falling steadily on that day and it closed at 69.28. She neither informed,advised me about the same.She had ample time to advise me to exit, but she didn't.

On 5-Jan-2012, EURINR closed at 68.34 continuing its downtrend, even now also she didnt advise me to put any STOP LOSS.

On 6-Jan-2012, EURINR fell even further, I requested her, pleaded her to check with indiainfoline research team, what their recommendatoin is for EURINR as it has been steadily falling. She said that we can't check with research team and she checked with her manager and he also said that due to some global scenario, it has fallen but will recover. All this while FOREXMantra has been clearly indicating TARGET price which is much lower than my average buy price and relationship manager has been completely ignoring STOPLOSS all throughout.
On11-Jan-2012, since I wasn't getting any correct update from my relationship manager I was forced to sell my 3 lots of EURINR at a huge loss.
Overall i have suffered loss around Rs 10,000 and also indiabulls shares that i had sold at 140 had risen to 165 there by giving me virtual loss of Rs2,500.

Even after me having suffered 10,000 loss, even now Relationship manager is promising that she will help me recover my losses my investing in USDINR futures and this time she will follow STRICT STOPLOSS. I would like to know on what basis is she giving me such assurances/gurantee that she would help recover my Rs 10000 losses.
I have escalated this to BRANCH MANAGER Mr Anath Reddy and Naresh Kumar, explained each and everything, but they don't feel that Bharati, my relationship manager has done anything WRONG, as per them if relationship manager informs customer before or after she has bought something, even without informing the customer its FINE, I find this totally unacceptable, as relationship manager doesn't have right to place any orders without my prior confirmation or without advising me.

I find that my relationship manager has misued the TRUST I had in her and in indiainfoline and by not living up to her promise of guiding me , advising me, not taking STRICT LOSSES recommended in research reports, living in FOOLS paradise that one fine day the price will recover by using logic that, GOVERNMENTS dont allow their CURRENCY TO FALL MUCH. I dont think any government has any control on currency movements, its such wrong advise leads to losses to innocent customer.

Please be well advised and read this before you dare to open an account at Indiainfoline at HimmayatNagar branch.
Inspite of reading this you still wish to open an account with them....Wish you Good Luck and God Bless you....

This is Tara Chand Mahur and I had given the request for closing the Commodity Account (Spot) 2 months back but till now it has not closed
and I have to receive Rs 1000/- pending with India Infoline Ltd. I have given the request 2 times.First time they told me that my request had been rejected then again I had given and he assured me that my amount I would receive within 2 working days.but till date I have not received any amount.
Sir/Mam
I request you to take stringent action against these people.
My details are as follows:

Name - Tara Chand Mahur
Customer ID - ACHANMAH
Branch of India Infoline - Marathalli (Bangalore)

[protected]

Dear concern,
I have not got my FNF from last 3 months . I have talked to HR . She always say that your salary has been processed . It will come on 18. And on mail also I have taken from HR . I am enclosing the mail. and revert of the mail. Kindly do the needful.

Dear Mam,
This is to inform you I Ankit Kanungo Employee ID C99277 previously working with IIFL Premia in Jaipur. I had given my resignation as on 24th Sep 2011. and I have completed all formalities regarding my resignation . I have not got my FNF from last 2 months . So I want my FNF to be credited in my account as soon as possible .So kindly conform me on mail and revert me .and tell me when I would get my FNF.
Reply

kapila mehta Nov 22
For this Month 18th, your F&F is sent for processing.. thanks
With regards
Ankit Kanungo