[Resolved]  Indian Railway — File TDR declined even after biometric device attendance provided

Address:

Bhopal, Madhya Pradesh

I booked railways ticket of sleeper class on 20/12/2014 details PNR No [protected] Train No15016 Train Name YPR GORAKPUR EXP FromBPL To GKP Date[protected] Class SL Boarding Point BPL Reservation Up to GKP Quota General Due to busy in urgent work in office not able to travel so proceed for File TDR. File TDR under process and declined with reason passenger travelled. I emailed File TDR department that not travel on ticket, department ask me to provide proof of availability in office. I provided bio metric thumb mark attendance sheet of my office presence and department again process my request but after long period yesterday got email for again decline of File TDR with previous reason. So, After providing strong proof of my presence in bhopal instead of travel railway not accepting my file tdr. I requested to consumer court please look into my complaint and give me right decision. I ready to provide all email conversation to Railways File TDR department with consumer court.