Indian Railway — Mismanagement

Address:

Kanpur, Uttar Pradesh

Dear sir i have booked ticket in kalka exp. Having date of journey 28 july 2015, in 2cc, but seat alloted to me in general coach, and there were no body neither the tt nor the grp even guard does not help me he keep elling others that the following coach is general, also there were no water, toilets were not cleaned, and there is lot of rush even 3 people were seating on by seat and saying it is general coach, kindly look in to the matter
regards
deep kumar
train no. - 12311
pnr -[protected]
ticket booked on 14 july
date of journey - 28 july
mob. No . - [protected]