Indian Railways — 12128 train

Horrible seats and bed bugs all over! Passengers are charged so much in 3ac and its unfortunate that there is nk hygiene maintained in the coach. I am travelling from pune to gondia, coach b1seat-24. First of all seats are very uncomfortable with hardly any cushion over it, train seems to be quite old and there is no maintenance of the train. And to top it all there are bedbugs all over! People are unable to sleep or relax as the bedbugs are all over! Its really disappointing to see this considering the railways charge so much for the ac ticket and there is no hygiene or comfort that passengers are getting during their travel! Please consider this utmost important as its very disturbing and passengers are unable to relax or sleep