[Resolved]  Indian Railways — 12739 - GARIB RATH From Visakhapatnam to Secunderabad

Address:

Hyderabad, Andhra Pradesh

Hi, Train No: 12739 - GARIB RATH From Visakhapatnam to Secunderabad have to reach Secunderabad Station by 8.10AM as per schedule. But this train never reaches before 8.45AM and most of the times after 9AM. I have travelled by this train so many times and also waited for some one to receive, but it never reached Secunderebad station in right time. on 22nd Dec 2014, my family started in the same train from Visakhapatnam to Secunderabd as per right time it supposed to reach by 8.10AM. Hence I have booked a cab at 8.15AM and I have also gone to station to receive my family. In train information display board it is displayed Train will reach by 8.30AM. After 15 mins it is changed 9AM and then 9.10AM. Then I have been to meet Dy.Station Manager and explained what is the issue with this train always. Because of the train delay I have to pay waiting charges to Cab, I have missed to attend meeting in my office, which is at 10AM. When I have explained all this to Dy.Station Manager, surprisingly he has told it is not his responsibility and also he told, there will be so many cases like this, Then I have again explained to him the, it is never reaching before 8.45 AM, please suggest to to you superiors to put proposal to change the Arrival time. Then also he has responded like he is Just getting salary to sit in that seat and not to respond to suggestions/Complaints. Then I have left to Display board again. There it is changed that Train will reach by 9.30AM. Then I have been to meet Station Manager (RATHORE) and explained what is happening daily with this train. He has called his superior and explained to the issue and suggested to change the Arrival timings at least so that there will be clarity the passengers who are travelling in the train and also who are waiting to receive some one in the same train. I have bit satisfied with response and then again been to Display broad there it s changed to 9.45AM. Again I have been to Station Manager (RATHORE) and then he has detailed discussion with me and also he told he is getting so many complaints on this Train. Surprising thing is Platform Number 1 is free for 20 mins but this Garib rath train is not allowed to get in to the platform. When I have asked this to Station Manager (RATHORE), there was no answer form him. Everyday this train will reach Moulali between 7.30AM to 8Am and it will stop there for an hour or so. This is happening on everyday. In this case, I don't why the management is not at all looking into this issue. I have raised complaint in station itself and taken copy of that. I am attaching the same here. Complaint No: 196291. Finally train reached 9.45 and announcement commenced after the train parked in 9th platform. Because of all this delay I have paid Rs. 150 extra to Cab and I have missed one important meeting with client, hence I have paid to my company by getting comment like irresponsible. Indian Railway has to pay for this to me. because this is not the first time, i have faced this issue. Every one is facing this issue on every day in this TRAIN. Regards, Prudhvi Raj K +91-[protected]