Indian Railways — 82909 train from bdts to thivim

The charges for normal sleeper was rs. 1500 for a journey from borivli to thivim on 30th oct 19. (Train left bdts on 29th oct19). This was an abnormally high fare for a normal sleeper and the train did not have a pantry car or water services. Moreover it reached thivim at around 14 hours against the scheduled time of 11 hrs of 30th oct 19.

This is deficiency in service of the railways against the fare charged and request for reimbursement of the complete ticket cost.
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Indian Railways customer support has been notified about the posted complaint.
Oct 30, 2019
Updated by [email protected]
The name of passenger was Ms. Leena Rodricks and her PNR no was [protected]
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I have canceled my train booking on 3d of october but money has not been refunded I have made through ATM card so plz do the needfull

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